NEXT reviews

3.6

62% would recommend to a friend

(7,980 total reviews)
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Simon Wolfson

62% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 25, 2023

Branded Division - Culture Issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are amazing career opportunities and compensation is generally pretty good and a decent benefits package

Cons

My experience is limited to a specific division but I had to leave and experience a positive working culture to truly appreciate how bad this one was. There was a shocking blame culture which rewards placing blame elsewhere and didn't encourage honesty. Despite the companies outward attempts to appear caring and considerate of employees welfare this is not practiced in any way at Director level, let alone down through the chain of command. Whenever work is completed, it would never be about the 95% you have delivered but the 5% you didn't - nothing you did was ever good enough. By all accounts this hasn't changed since I left. I do feel the company needs to focus less on appearing like a great place to work and actually focuses on being a great place to work. I believe this is true across multiple areas of the business. l appreciate that flexible working is a benefit and a new one at that but being asked to travel into the office for no other reason that someone is coming and it needs to look busy is a joke. I wouldn't deter anyone from working at Next but it would be on the following guidance. There are opportunities, you will be paid but Next will always get it's way.

1.0
Dec 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Individuals within IT Leadership are starting to make a difference Overall the company culture is good

Cons

No enterprise level IT Strategy - very siloed and stuck in old ways of working Almost everything is built in house which means developers are often stuck working on old technology - deskilling themselves Immature Project Governance - a tremendous amount of time and money is wasted IT Service Management is extremely immature Culture in IT needs a shake up - PAs still make cups of tea for management! To progress within IT you must remain technical, most Grade 1s started out in developer roles within the business - therefore they don't have a lot of real world experience.

1.0
Nov 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Good food in the canteen, good pay

Cons

Where to start!! The E-commerce dept. has a toxic atmosphere & it's very clear that most people don't want to be there. Don't expect a warm welcome when you join! It's honestly the least-inspired creative team I've ever worked in and the designers just get told what to do by bossy commercial people who want to shamelessly grab every penny. If you're there to implement or help streamline processes then good luck, I'm sure you'll find that no one will support you and they'll just continue as they were, but then moan at you when things go wrong.

Viewing 16 - 18 of 7,980 Reviews

Glassdoor has 9,077 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.