Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1436) , Sales Consultant (848) , Sales Associate (834) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 612 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 460 reviews)); "Flexible hours and easy to get shifts swapped" ((in 356 reviews)); "Helpful and friendly colleagues" ((in 304 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 166 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 672 reviews)); "management is poor and rude" ((in 623 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 400 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 194 reviews)); "Can be stressful and past is minimum wage" ((in 149 reviews))

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NEXT reviews

3.5

61% would recommend to a friend

(7,989 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.5 out of 5 stars, based on 7,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Mar 24, 2026

Good company to work for

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

helpful and always supportive when working

Cons

no cons, good place to work

2.0

Mar 22, 2026

Fosse Park; unsupportive management

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers at sales assistant level. Okay discount. Location's easy to get to by bus. Some managers really good at their job.

Cons

Certain members of management were unsupportive when it came to performance. If performance is inconsistant, it's a 'well you need to get better' attitude rather than asking what can be done or if there's anything holding the person back. Many managers unapproachable, even if you need them for assistance with a customer for them to authorise something on the til or if the customer's requested to speak to them.

4.0

Mar 21, 2026

Help drive sales

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible job for students, very inclusive workplace.

Cons

No way of getting an increase above national minimum wave

Viewing 97 - 99 of 7,989 Reviews

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Jobs at NEXT

Birmingham, Inglaterra

Birmingham, Inglaterra

Birmingham, Inglaterra

£8 - £13 /hr

(Employer provided)

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Good company to work for

Fosse Park; unsupportive management

Help drive sales

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