Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1436) , Sales Consultant (848) , Sales Associate (834) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 618 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 441 reviews)); "Budget for uniform and flexible hours" ((in 361 reviews)); "Helpful and friendly colleagues" ((in 311 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 166 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 660 reviews)); "Poor management and not challenging enough" ((in 600 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 418 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 194 reviews)); "Minimum wage and very busy" ((in 153 reviews))

NEXT reviews

Item: NEXT
Rating: 4
Author: Customer Service Supervisor

3.5

61% would recommend to a friend

(7,988 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.5 out of 5 stars, based on 7,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Jul 30, 2009

Ability and talent acknowledged but an overall lack of information from management

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Floor managers do praise a job well done and are quick to recognise talent and ability. Also the benefits are good.

Cons

Too many floor managers at times create confusion amongst staff regarding what needs to be done. Rarely ever see store/area managers, it would be useful to get feedback from a higher level which isn't filtered through several other managers.

4.0

Apr 27, 2009

Shop work at Next Retail

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Overtime OK pay for shop work Respected in retail Share options Flexibility to work on different departments Staff are generally friendly, but as with any retail job, gossiping occurs! Being able to see stock pre-sale!

Cons

Power stuggles on the shop floor! Hours are now being cut and redundancies made The Next Sale - up at 4am for a 5am start, for shop managers, even earlier! Working on 26th and 27th Dec often mandatory. The staff contract specfies work hours to the 'needs of the business' and this is used at Christmas! There is virtually no flexibilty not to work the Next sale.

Viewing 7987 - 7988 of 7,988 Reviews

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Ability and talent acknowledged but an overall lack of information from management

Shop work at Next Retail

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