Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1436) , Sales Consultant (848) , Sales Associate (834) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 612 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 460 reviews)); "Flexible hours and easy to get shifts swapped" ((in 356 reviews)); "Helpful and friendly colleagues" ((in 304 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 166 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 672 reviews)); "management is poor and rude" ((in 623 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 400 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 194 reviews)); "Can be stressful and past is minimum wage" ((in 149 reviews))

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NEXT reviews

3.5

61% would recommend to a friend

(7,989 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.5 out of 5 stars, based on 7,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Mar 25, 2026

easy job

Manager

Recommend

CEO approval

Business Outlook

Pros

nice colleagues, excellent upper management, easy work

Cons

annoying customers who make mess

1.0

Mar 25, 2026

One of worst organised places I have worked

Team member

Recommend

CEO approval

Business Outlook

Pros

You get your contracted hours that you should work and you have and can earn enough holidays

Cons

Contracted hours that you get are not respected. Even when you try to reach above store management there is no help, they are actually choosing and protecting the ones that are not following rules and basic human rights. Typical British sharade

3.0

Mar 24, 2026

Good for students

Team member

Recommend

CEO approval

Business Outlook

Pros

Very flexible with shifts Can get cover for shifts easy Plenty of additional shifts to take if wanted Most managers are nice

Cons

Poor management at times Rude managers Poor organisation during sales High turnover with managers Often left with not enough managers to run a store

Viewing 94 - 96 of 7,989 Reviews

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easy job

One of worst organised places I have worked

Good for students

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