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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,641 total reviews)
      avatar

      Pat Tomlinson

      48% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Nov 26, 2018

      Senior Associate

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Solid work life balance - Some great Principals and Partners

      Cons

      - Pay is incredibly below market. After speaking to several recruiters, we are talking like 20-50%. It's bonkers. - They (executive leadership) don't listen to their own consultants - Awful local leadership (NY)

      avatar
      Mercer Response
      7y
      Former colleague, Thank you for your constructive feedback and the over 8 years of dedication to Mercer. Regarding our goals and compensation, we always strive to improve, but one critical goal is to reward our talent fairly and transparently. We are clearly disappointed to hear about the experience you had while at Mercer and wish you all the best in your future endeavors.
      2.0
      Jun 3, 2018

      "If it ain't broke, don't fix it."

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work itself is interesting. The subject matter is stimulating. Good variety of retainer-client work and one-off projects.

      Cons

      Don't give us the peace sign and a smile and then turn around and decrease our bonuses by 40%. Enough with the faux-morale boosting events (bagels, pizza, casual dress days). If you want to build a stronger work environment, you'll reward high performers and you'll ship out poor performers. Stop subsidizing and encouraging mediocrity while penalizing those who work hard. We're tired of this.

      avatar
      Mercer Response
      7y
      Mercer colleague, Thank you for sharing your feedback. We are disappointed you feel like you are not having a positive work experience at Mercer. Regarding our goals and compensation, we always have room to improve, but we do place a great deal of value sharing our successes across our businesses. There are many factors that sit between the goals we set for our overall business and the goals that are set at an individual level – but one common theme prevails which is to reward our talent fairly and transparently. I encourage you to connect with your direct manager to gain a better understanding of our rewards processes if they are unclear. You can also send an email to ColleagueFeedback@Mercer.com to share further context on your questions and concerns.
      1.0
      May 10, 2017

      Be Cautious

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are decent, but going downhill. They are slowly taking them away. No more pensions, etc. Many people are able to work from home.

      Cons

      Layoffs like clockwork every year--outsourcing everything to India. They are getting rid of lifelong employees and replacing them with contractors; there is no employee loyalty.

      avatar
      Mercer Response
      8y
      Thank you for the candid feedback. I'm disappointed about your comments about lack of employee loyalty. The commitment and dedication of our colleagues are some of the best things about our culture. We would like to do what we can to better support you and improve your experience. Please contact us at GlobalEmployeeInformation@mercer.com if you would be willing to speak directly about where we can improve.
      Viewing 7 - 9 of 6,641 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,710 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.