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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,641 total reviews)
      avatar

      Pat Tomlinson

      48% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      5.0
      Oct 2, 2018

      Country CEO

      Country chief executive officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The workforce envioroment - their people - development & training - work balance

      Cons

      Mercer does not have cons for me

      2.0
      Dec 8, 2018

      No career pathing, low pay, hypocritical company

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Smart folks, lots of variation in projects -Good vacation, when they let you take it -Company is well known

      Cons

      Where do I begin... they have annual layoffs despite being up nearly 3-7% year over year. Nearly everyone I knew never got a merit increase and bonuses are often slashed or reduced. Almost everyone below mid level is paid well below market, so attrition and retention is an issue constantly. Partners and managers are often egotistical slave drivers that cuss at you or make you feel worthless if you make a mistake of any kind. Training is non existent and the culture is one where you must work yourself to death or step over the dead bodies of your own teammates to get ahead. The sickening part - MERCER IS AN HR CONSULTING FIRM!! For the love of humanity, you consult on issues like this but can’t solve them for your own company?!? Drink your own koolaid! It’s ridiculous that you have 60% turnover at the mid level and below. Mercer is a global authority in compensation data... it’s not like they don’t know what to pay people! They are experts in employee engagement and culture but the morale is awful... and not just in one office... every major office!

      avatar
      Mercer Response
      7y
      Former colleague, We appreciate the feedback you have provided. We are disappointed you felt that you did not have a productive and engaging career path during your time at Mercer. We actually take the development of our colleagues very serious and provide a wide number of opportunities and options at all levels of our organization. Regarding our goals and compensation, we always strive to improve, but we do place a great deal of value sharing our successes across our businesses. We are clearly disappointed to hear about the experience you had while at Mercer and wish you all the best in your future endeavors.
      5.0
      Jan 4, 2019

      Great place to start a career in HC consulting

      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have the opportunity to work on multiple projects with allows you to gain a lot of experience and exposure in a short period of time. The team was very supportive and had a great culture.

      Cons

      Mostly focused on compensation, pay, rewards, etc. which is not a Con but this particular subset of HC consulting is their bread and butter. Just something to be aware of.

      Viewing 4 - 6 of 6,641 Reviews
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      Glassdoor has 7,710 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.