Mercer reviews

3.7

68% would recommend to a friend

(6,641 total reviews)
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Pat Tomlinson

48% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Mercer is a prestigious name in the human resource consulting field. It has many experts in every area, and generally pays attention to urgent needs of its employees.

Cons

As an actuarial student at Mercer, we weren't given enough incentive to pass our exams. Study time and exam bonuses are considerably less than other actuarial firms (insurance and consulting). The company also doesn't do a good job of adding more resources when projects get busy. Our division of the company has been working overtime for months due to new business coupled with people leaving the company. The same amount of work is being weighed down on fewer shoulders, and management is doing very little to help alleviate the workloads. Worst of all, the company has a strict seniority-based preferential treatment. The company had levels (going from 5 to 9), and within each level, people are treated based on how long they've been around (hire date). It used to be that newcomers to the company get the innermost cubicles. Upon promotion, they can move closer to the window cubicles, etc. Even when it came to getting computers, seniority gets first pick and analysts get whatever old ones are leftover. Where's the incentive to do your best?

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Mercer has a good brand, clients and employees. It's also a good place to launch a career.

Cons

Career development is not a priority. For a company that advises companies on human capital issues, Mercer does a fairly poor job of managing its own human capital, either through professional development, compensation, training, etc. The culture is not unique or particularly good: one could find a very similar experience at any other consultancy.

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