Mercer reviews

3.7

68% would recommend to a friend

(6,641 total reviews)
avatar

Pat Tomlinson

48% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
5.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

An international company that provides a great number of opportunities for growth, and for change.

Cons

Mercer is a very large publicly traded company, and consequently the bottom line (revenues) are the constant driving factor. Some managers are less equipped to manage people while faced with the pressures to improve the bottom line, and consequently the employee may get "thrown under the bus". Ask about things like employee turnover before accepting an offer here. And be aware that although some offices are managed pretty badly and feel like a war zone, others are managed really well and feel like a community. There are a lot of opportunities to change, if your current position doesn't make you happy!

3.0
Jul 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Being at a large company is beneficial as there are plenty of resources and good talent at this company. It seems that Mercer is really growing despite a terrible market (our new hire counts keep doubling in the 3 years that I've been here). I think as an Actuarial analyst, there is plenty of room to study and they are pretty generous with the study program. Even if you fail out of the program, once you pass a test you are back in the program, and they don't really ask any questions if you decide to reimburse a ton of materials. You get staffed on a lot of projects and a variety of client types, so you should be able to see a lot of interesting situations that you normally wouldn't see in a smaller firm.

Cons

I have read some of the reviews here and a common theme is being overworked. I agree that we are understaffed and even though management says they want us to work normal hours, the office is still quite roudy at 9PM, 10PM, and some even stay past midnight. Of course, I wouldn't mind this if I were paid finance salaries, but we aren't. So what is the incentive? Of course those that do choose to put in those banker hours are the first to get promoted, so what does that say about how management wants us to actually work? One last thing is, I've talked to a few people at Mercer and a few who have left Mercer, and they have all claimed that they felt as though they weren't really using their brains. I find the work here analytical, and sure I can use these analytical skills in other businesses, but when it comes to say, broad accounting or consulting training, I find the transferable skills lacking.

2.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

In the econmy of 2008, it still seems like a stable place to work. It is a great place to learn and then go on to a competitor to make the "real" money.

Cons

Low pay as compared to other companies and managment does not follow through on promises. Not all the staff are eligible for bonuses. For an HR consulting firm, you would think that they would use their "expertise" to make it a better and more equitable place to work. They talk about employee renention, but when it comes down to putting their money where their mouth is, it doesn't happen.

Viewing 6634 - 6636 of 6,641 Reviews

Glassdoor has 7,710 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.