Is Mercer a good company to work for as a Client Service Analyst?

Client Service Analyst professionals working at Mercer have rated their employer with 3.0 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Mercer employees being 3.7 out of 5 stars. Search open Client Service Analyst Jobs at Mercer now and start preparing for your job interview by browsing frequently asked Client Service Analyst interview questions at Mercer .

Does Mercer pay Client Service Analyst employees well?

Client Service Analyst professionals rate their compensation and benefits at Mercer with 2.6 out of 5 stars based on 39 anonymously submitted employee reviews. This is 23.7% worse than the company average rating for salary and benefits. Find out more about Client Service Analyst salaries at Mercer.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (264) , Senior Associate (242) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (124) , Investment Analyst (98) , Intern (80) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 662 reviews)); "The company is very structure which is good for work/life balance" ((in 513 reviews)); "The culture is great and the desire to continue to push forward and improve is there." ((in 391 reviews)); "Good Benefits and hybrid working" ((in 349 reviews)); "Colleagues are great and genuinely care about you." ((in 286 reviews))

What are the cons of working at Mercer according to real employee reviews?

"salary is low and increase is low" ((in 262 reviews)); "Low pay and very political" ((in 256 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 255 reviews)); "No training and no alignment with its sell proposal" ((in 118 reviews)); "Long hours and weekends throughout most of the year" ((in 114 reviews))

Mercer Client Service Analyst reviews

3.0

67% would recommend to a friend

(39 total reviews)

Pat Tomlinson

Not enough data to show CEO approval

12% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Analyst employees have rated Mercer with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Client Service Analyst professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

39 reviews

3.0

Jun 2, 2014

Challenging

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits package, challenging day to day work

Cons

Mediocre pay, no work from home option or schedule flexibility

1.0

Apr 1, 2014

No future for growth and development

Client services analyst

Recommend

CEO approval

Business Outlook

Pros

It is difficult to find a positive out of such a terrible experience. I learned absolutely nothing while on the job.

Cons

This company has no believable mission, which is clear by the sarcastically pessimistic rumblings of the employees. Their Benefits division is failing, and they are not doing much to revitalize it. This makes sense since they make their bread and butter in the consulting business, but it is not a place for a driven person to work.

2.0

Mar 4, 2014

No room for advancement

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Learned a lot of SQL and about benefits

Cons

No room for advancement, no work life balance, promised telecommute opportunities that never existed. Outright lied to employees about future of position and a lot of racism from management team.

Viewing 22 - 24 of 39 Reviews

Top companies for "Compensation and Benefits" near you

Boston Consulting Group

4.4★Compensation & Benefits

TP

4.3★Compensation & Benefits

SelfEmployed.com

3.9★Compensation & Benefits

Faber-Castell

3.6★Compensation & Benefits

Jobs at Mercer

HR Transformation Consulting Analyst

Mercer Wise 401(k) Operations Analyst

Health & Benefits Actuarial Consulting Analyst

Health Actuary - Analyst III

Health Actuary - Analyst III

View all Client Service Analyst Jobs

Mercer

Mercer Client Service Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Challenging

No future for growth and development

No room for advancement

Top companies for "Compensation and Benefits" near you

Jobs at Mercer

Mercer reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at Mercer

Mercer reviews FAQs