Mercer Client Service Analyst reviews

3.0

67% would recommend to a friend

(39 total reviews)
avatar

Pat Tomlinson

Not enough data to show CEO approval

12% positive business outlook

Client Service Analyst employees have rated Mercer with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Client Service Analyst professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

39 reviews
1.0
May 11, 2015

Beware!

Recommend
CEO approval
Business Outlook

Pros

Good Benefits, flexible work schedule, vacation and sick time.

Cons

Losing clients and many employees. Low pay and No Raises. Inadequate training. Cliquey. Team Leaders and Managers with no people skills.

2.0
Mar 22, 2015
Recommend
CEO approval
Business Outlook

Pros

- flexibility in schedule - generous vacation time - co-workers

Cons

- poor pay for the amount of work CSAs do - disorganized company - lack of advancement and promotions - no annual raises - technology is lacking - high turnover

2.0
Jul 3, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good starting pay -Very friendly coworkers -Tons of knowledge about healthcare industry

Cons

-Rigid hierarchy -Tension between team members/team leads -No real job advancement or enrichment

Viewing 19 - 21 of 39 Reviews

Glassdoor has 7,739 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.