Mercer Client Service Analyst reviews

3.0

67% would recommend to a friend

(39 total reviews)
avatar

Pat Tomlinson

Not enough data to show CEO approval

12% positive business outlook

Client Service Analyst employees have rated Mercer with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Client Service Analyst professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

39 reviews
1.0
Aug 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Vacation days (If you were allowed to use tem), benefits

Cons

Bad management. Transitioning work to India to people with very little accountability and no knowledge of how the business is run in the U.S. .Sweat shop environment with some people doing most of the work while others with do very little just because they have higher positions .Bullying. Unprofessional work environment. Long hours. Cliquey. No work/life balance. Inadequate training..... Forget about your life and self respect when you start working at Mercer.

4.0
Jun 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun Co-Workers Lots of room to grow into the role you want Promote from within eventually

Cons

Low salary Take way too long to promote those who deserve it, so they end up leaving Little to no raises are given each year. Many people have quit due to this Some client teams are forced to work 60 hour work weeks while others never work more than 40

Viewing 16 - 18 of 39 Reviews

Glassdoor has 7,739 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.