Is Mercer a good company to work for as a Client Service Analyst?

Client Service Analyst professionals working at Mercer have rated their employer with 3.0 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Mercer employees being 3.7 out of 5 stars. Search open Client Service Analyst Jobs at Mercer now and start preparing for your job interview by browsing frequently asked Client Service Analyst interview questions at Mercer .

Does Mercer pay Client Service Analyst employees well?

Client Service Analyst professionals rate their compensation and benefits at Mercer with 2.6 out of 5 stars based on 39 anonymously submitted employee reviews. This is 23.7% worse than the company average rating for salary and benefits. Find out more about Client Service Analyst salaries at Mercer.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (264) , Senior Associate (242) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (124) , Investment Analyst (98) , Intern (80) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 642 reviews)); "The company is very structure which is good for work/life balance" ((in 502 reviews)); "Good Benefits and hybrid working" ((in 335 reviews)); "Colleagues are great and genuinely care about you." ((in 298 reviews)); "Great team and learning environment" ((in 132 reviews))

What are the cons of working at Mercer according to real employee reviews?

"Low salary and poor medical" ((in 277 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 251 reviews)); "Long hours and weekends throughout most of the year" ((in 117 reviews)); "No training and no alignment with its sell proposal" ((in 110 reviews)); "lack of leadership and poor management" ((in 99 reviews))

Skip to content Skip to footer

Notifications

Mercer

Part of Marsh

Mercer Client Service Analyst reviews

3.0

67% would recommend to a friend

(39 total reviews)

Pat Tomlinson

Not enough data to show CEO approval

12% positive business outlook

Ratings by category

4.4

Work/Life balance

4.0

Diversity & inclusion

3.6

Culture & values

2.8

Career opportunities

2.6

Compensation and benefits

2.1

Senior management

Client Service Analyst employees have rated Mercer with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Client Service Analyst professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

3.0

Apr 19, 2016

Lack of appreciation

Client services analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule is a plus.

Cons

Low salary. Lack of promotions and raises. No appreciation from management or corporate office.

3.0

Sep 16, 2015

Mercer Client Services Analyst

Client services analyst

Recommend

CEO approval

Business Outlook

Pros

High level exposure to benefits outsourcing administration coupled with data management skill building

Cons

pay is not near where it should as it relates to other similar positions in the market. Interior development needs expansion

4.0

Aug 27, 2015

Analyst

Client services analyst

Recommend

CEO approval

Business Outlook

Pros

Flexibility and good work life balance is definitely a perk of working at mercer. After about a year, work from home is offered to reliable employees.

Cons

Did not receive a pay raise in 2014, and did not receive a bonus either which does not encourage employees to stay for a long period of time.

Viewing 13 - 15 of 39 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

McKinsey & Company

4.3★Compensation & Benefits

Boston Consulting Group

4.4★Compensation & Benefits

Jobs at Mercer

HR Transformation Consulting Analyst

Health & Benefits Actuarial Consulting Analyst

Mercer Wise 401(k) Operations Analyst

Health Actuary - Analyst III

Health Actuary - Analyst III

Mercer reviews FAQs

Mercer reviews Mercer Client Service Analyst reviews

Mercer

Mercer Client Service Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lack of appreciation

Mercer Client Services Analyst

Analyst

Top companies for "Compensation and Benefits" near you

Jobs at Mercer

Mercer reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Mercer reviews FAQs

Jobs at Mercer