Is Mercer a good company to work for as a Client Service Analyst?

Client Service Analyst professionals working at Mercer have rated their employer with 3.0 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Mercer employees being 3.7 out of 5 stars. Search open Client Service Analyst Jobs at Mercer now and start preparing for your job interview by browsing frequently asked Client Service Analyst interview questions at Mercer .

Does Mercer pay Client Service Analyst employees well?

Client Service Analyst professionals rate their compensation and benefits at Mercer with 2.6 out of 5 stars based on 39 anonymously submitted employee reviews. This is 23.7% worse than the company average rating for salary and benefits. Find out more about Client Service Analyst salaries at Mercer.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (264) , Senior Associate (242) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (124) , Investment Analyst (98) , Intern (80) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 662 reviews)); "The company is very structure which is good for work/life balance" ((in 513 reviews)); "The culture is great and the desire to continue to push forward and improve is there." ((in 391 reviews)); "Good Benefits and hybrid working" ((in 349 reviews)); "Colleagues are great and genuinely care about you." ((in 286 reviews))

What are the cons of working at Mercer according to real employee reviews?

"salary is low and increase is low" ((in 262 reviews)); "Low pay and very political" ((in 256 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 255 reviews)); "No training and no alignment with its sell proposal" ((in 118 reviews)); "Long hours and weekends throughout most of the year" ((in 114 reviews))

Mercer Client Service Analyst reviews

3.0

67% would recommend to a friend

(39 total reviews)

Pat Tomlinson

Not enough data to show CEO approval

12% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (39 reviews)

Ratings by demographic groups

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Client Service Analyst employees have rated Mercer with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Client Service Analyst professionals have an average working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Client Service Analyst professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

39 reviews

2.0

Oct 31, 2016

Below Average Company to Work For

Client service analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, vacation, easy interview process, work from home,

Cons

no room for advancement, if you are on a big client then little room for lateral movement, less pay than the industry average, no leadership from management, lack of incentive to be good at your job

2.0

Oct 12, 2016

Client Services Analyst

Client services analyst

Recommend

CEO approval

Business Outlook

Pros

It is a good place to gain experience and learn about benefits. There are no more pros. Only good if you are right out of college looking for some type of experience.

Cons

The pay is horrible. They overwork you and do not pay enough. They take advantage and do not care about employees.

3.0

Jun 6, 2016

Client Services Analyst

Client services analyst

Recommend

CEO approval

Business Outlook

Pros

Good people and work environment Great PTO benefits Schedule can be flexible but depends on your manager

Cons

Too big of a machine to get anything changed Outsourcing and specializing is creating employees who cannot fully do their job Pay is very bad for promotions

Viewing 10 - 12 of 39 Reviews

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Mercer Client Service Analyst reviews

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Below Average Company to Work For

Client Services Analyst

Client Services Analyst

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