If you care about your mental health- don't work here
Pros
Although this was an unnecessarily stressful job, I made great friendships with the other stylists that I worked with throughout my time there and I will cherish that forever!
Cons
I started in March 2023 and not long after, our manager got fired and our ASM quit shortly after. Our store was essentially running on empty until we finally got a store director right before the holidays. I won't mention the store manager they hired between that time who had absolutely zero clue as to what he was doing and wouldn't even acknowledge most of the staff when he walked into the store. When I was first hired, I was met with so many promises by upper management as to how they promote from within and this couldn't have been more untrue. For every single position that opened up within our store, someone was hired externally to fill it. A lead stylist position opened up? They would hire someone who didn't even have jewelry experience instead of promoting very deserving stylists who had shown loyalty to the company and were committed to the brand. This happened more times than I can count and was incredibly defeating. It made it feel like there was essentially nothing to work for if there wasn't room to grow in the company (like they promised). Going back to when I first started, we were given a store credit to start our Mejuri collection and a quarterly credit as well. Not long after, they got rid of the quarterly credit and we instead were going to be receiving bonuses if our store made our monthly goals. This would have been fine, but they opened up two other stores near us and continued to give us ridiculous numbers that we would barely come close to hitting. The one month that we actually were able to hit our numbers, other stylists and I only received a $5-10 bonus. Being a flagship store and with the amount of money we actually made for the company, that bonus was a slap in the face. Being a flagship store, we got a lot of foot traffic, especially on the weekends. We were able to keep a steady flow by having a line outside so that stylists wouldn't get overwhelmed with the amount of people in the store at once. However, for some odd reason, our district manager decided to get rid of the line outside and let everyone come in all at once. This created so much chaos in the store and caused the customer service to not be at the level it should've been at because we could physically barely move with the amount of people that would be in the store. I would often hear customers complaining that it was too crowded or that they would just shop online because of how bad the traffic would get. We had to ask our DM so many times to reinstate the line after showing photos of how bad it was. Mejuri makes huge claims of wanting to empower women through their brand, but yet the women who work there aren't even allowed to wear clothing that shows their shoulders?? As if shoulders are so distracting to customers. Working during an NYC summer and not even being able to wear a thicker-strapped tank top was brutal. This company is so backwards. I could keep going on forever because working here day to day was truly a nightmare. If you don't want to dread going to work everyday, then do your mental health a favor and don't even apply.