Medallia reviews

3.1

36% would recommend to a friend

(1,002 total reviews)
avatar

Mark Bishof

32% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jun 28, 2024

Investor Profit over quality customer care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment with lots of learning opportunities. Great co workers.

Cons

Profit is more valuable to leadership than consumer care and quality work production. Loss of knowledge due to layoffs every 2-6 months has led to poor product management and execution.

1.0
Jun 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros? is this supposed to be a joke?

Cons

Discriminatory Behavior: Co-workers displayed concerning levels of discrimination towards new team members. This behavior included excessively highlighting mistakes during the adjustment period, demonstrating a lack of professionalism, using vulgar language, refusing to provide assistance, and engaging in ridiculous levels of micro-management. It seemed as though they felt threatened by new and competent team members, leading to a toxic environment. These grown up men, all acted like a bunch of schoolboys - complaining about the slightest detail to the manager, which was kind of creeepy tbh. The Manager (from Prague) - An even bigger creep: exhibited unprofessional behavior, failing to address valid complaints and showing favoritism towards existing team members. Despite clear instances of discriminatory behavior within the team, the manager did not take appropriate action, creating a sense of unfairness and frustration among new team members. However, one could argue that his incompetence and lack of control over the team gave team members excessive power, further contributing to the toxic env. Salary: avg Process: Nil Codebase: a bad joke, perhaps the worst. Tech stack: like relics from the past. UI/UX: truly abysmal Cluelessness: Plenty

Viewing 145 - 147 of 1,002 Reviews

Glassdoor has 1,174 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.