Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Medallia

      Engaged Employer

      Medallia reviews

      Investor Profit over quality customer care - Anonymous employee Medallia Employee Review

      3.0
      Jun 28, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced environment with lots of learning opportunities. Great co workers.

      Cons

      Profit is more valuable to leadership than consumer care and quality work production. Loss of knowledge due to layoffs every 2-6 months has led to poor product management and execution.

      Explore other reviews about Medallia

      5.0
      Jan 3, 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      1.0
      Jul 1, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

      Cons

      - many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: Medallia jobs | Medallia salaries | Medallia benefits | Medallia interviews | Medallia conversations
      Medallia reviewsMedallia review