Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)
avatar

Mark Bishof

29% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

999 reviews
5.0
Jun 24, 2020
Recommend
CEO approval
Business Outlook

Pros

To sell other organizations on the idea of improving their customer and employee experience, Medallia focuses on doing just that for its own customers and employees. It's wildly refreshing to be surrounded by a majority of employees who are rockstars at what they do. Selling the industry-leading platform makes life easy as well.

Cons

As Medallia gets more comfortable operating as a public company there have been and will continue to be growing pains with regards to internal operating cadence.

5.0
Jun 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Overall this is a good company to work for. After over 5 years I have my complaints, but it says something that I haven't left. Great development opportunities, good leaders, good benefits.

Cons

In professional services, you're expected to play a lot of different roles. Sometimes it feels like we have to do everything for our clients and wear too many hats.

Viewing 976 - 978 of 999 Reviews

Glassdoor has 1,170 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.