Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

How satisfied are employees working at Medallia?

37% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 149 reviews)); "Great culture and fun to be around space." ((in 112 reviews)); "Good benefits within the company" ((in 64 reviews)); "Great work / life balance" ((in 46 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 32 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Constant layoffs, every (6" ((in 44 reviews)); "poor management style and no leadership in DACH / CE" ((in 39 reviews)); "No clear career path for solutions managers (i.e." ((in 20 reviews)); "Bad managers seem to be an epidemic here." ((in 17 reviews)); "No transparency like before." ((in 11 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)

Mark Bishof

29% approve of CEO

23% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Feb 28, 2020

Great culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Great culture lots of perk

Cons

Senior management changed a lot

4.0

Jul 26, 2019

Great vision and momentum

Account executive

Recommend

CEO approval

Business Outlook

Pros

The product is cutting edge, and there is room for people to innovate and try new things

Cons

The organisation needs to keep pace

5.0

Jun 17, 2019

Rocketship journey

Director

Recommend

CEO approval

Business Outlook

Pros

Great people, game changing technology, great culture. Usual Silicon Valley perks

Cons

Usual growing pains for a company growing at this pace. Initial reluctance to move decision making away from small group of US execs, which frequently created bottlenecks, slowed decision making and put up too much red tape. Largely now resolved with new senior regional leaders, and newly formed exec leadership team in US.

Viewing 979 - 981 of 999 Reviews

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