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      Medallia

      Engaged Employer

      Medallia reviews

      3.1

      36% would recommend to a friend

      (1,001 total reviews)
      avatar

      Mark Bishof

      32% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Medallia has an employee rating of 3.1 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      1K reviews
      4.0
      Nov 7, 2016

      Solid team and product - defining a new category in Enterprise SaaS

      Engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company offers growth opportunities, great leaders with vision, diverse and inclusive culture, Sky-is-the-limit attitude, customer/employee centric company. Real tech unicorn story.

      Cons

      Managing rapid growth is challenging. Finding the right team (people, structure and leadership) has been a long process - so much change has been challenging for some teams.

      3.0
      Oct 26, 2016

      Take a deep breath

      Professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      People: Some of the people you work with are amazing and will help you grow professionally. Again, only some people. Opportunity: You will have opportunities to make a mark at Medallia. Some see inflection points as a time to leave; others choose to step up and capitalize the moment. The work is hard and thankless at times, but ultimately it's up to the individual to either make lemonade or go join other company. Value: The product really brings value to customers. I've had the privilege of working with clients who genuinely love the product and use it to make a positive impact on their customers.

      Cons

      People: Some of the people you work with have no idea what they're doing and can make your life absolutely miserable (intentionally or unintentionally). Learn to manage up if you end up working with an incompetent manager. Also, be prepared to navigate through asinine corporate politics. Product: It strives to be like the iPhone but at times blow up like the Galaxy Note. Extensive servicing is a bandaid to coverup the failings of product, engineering, and implementations. Professional Services: All the failings of product, engineering, and implementations ultimately trickle down to Professional Services to handle. Leadership means well and tries to help, but it's hard to bring value to clients when the tools you use are on fire constantly or explode in your face.

      4.0
      Oct 25, 2016

      Always learning!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing sense of team, everyone cares about others success Passionate people Strong Mission! Working quickly through scale Constant feedback on how you are contributing Amazing Engineers that work to solve for people!

      Cons

      We are experiencing some growing pains- Honestly, normal at our stage of growth. Only con with this is that it can take a bit longer to execute against projects

      Viewing 862 - 864 of 1,001 Reviews
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      ReviewsMedallia reviews

      Glassdoor has 1,172 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.