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      Medallia

      Engaged Employer

      Medallia reviews

      Solid team and product - defining a new category in Enterprise SaaS - Engagement Manager Medallia Employee Review

      4.0
      Nov 7, 2016
      Engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company offers growth opportunities, great leaders with vision, diverse and inclusive culture, Sky-is-the-limit attitude, customer/employee centric company. Real tech unicorn story.

      Cons

      Managing rapid growth is challenging. Finding the right team (people, structure and leadership) has been a long process - so much change has been challenging for some teams.

      Explore other reviews about Medallia

      5.0
      Jan 3, 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      Jun 26, 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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