Medallia reviews

As the new leader of Medallia’s Trust and Assurance Security Group, I can confirm that we take feedback from the team very seriously and do our best to address all concerns and adopted a mindset to continuously improve. Our team, like the rest of the organization, uses an annual strategy roadmap to guide our quarterly priorities and objectives. The Medallia learning and delivery process also includes weekly leadership team meetings and company open forum discussions. We encourage all Medallians to fully participate and share ideas to make our workplace the best it can be during our Firesides, departmental All-Hands and quarterly employee surveys to ensure an open forum and regular opportunity to solicit feedback in a variety of channels. Part of my own decision to join the team was based upon first-hand observation of Medallia’s practice of soliciting and acting on employee feedback, so it’s concerning to me that you may not feel your voice was heard nor feedback accounted for authentically. If you’re open, I welcome an email to discuss your own experiences, so that I may take your experiences into account as our team continues to grow. - Geoff, Chief Security Officer