Not a good place to grow, bad security skillset growth - Information Security Engineer Medallia Employee Review

1.0
May 13, 2017
Recommend
CEO approval
Business Outlook

Pros

* Benefits * Unlimited PTO * Not a lot of oversight

Cons

* The upper management stack for security is more interested with looking good than doing the right thing * Feedback is not taking cyclically, funny for a CEM company * Security senior management doubled down on low morale citing that "It wasn't the lowest in the company" (It was the second lowest) * A culture of loudest voice wins * If you say something or do something that the management stack doesn't approve of, they give you the silent treatment for a few months. * You're only valuable if you make your managers look good * Limited to no recognition of contributions * You don't have a voice unless you are a manager * Your management doesn't look out for you if you're doing quality work and undervalued yourself (compensation) * There's a trapped feeling if you came here and you're trying to clear citizenship requirements

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Medallia Response
9y
As the new leader of Medallia’s Trust and Assurance Security Group, I can confirm that we take feedback from the team very seriously and do our best to address all concerns and adopted a mindset to continuously improve. Our team, like the rest of the organization, uses an annual strategy roadmap to guide our quarterly priorities and objectives. The Medallia learning and delivery process also includes weekly leadership team meetings and company open forum discussions. We encourage all Medallians to fully participate and share ideas to make our workplace the best it can be during our Firesides, departmental All-Hands and quarterly employee surveys to ensure an open forum and regular opportunity to solicit feedback in a variety of channels. Part of my own decision to join the team was based upon first-hand observation of Medallia’s practice of soliciting and acting on employee feedback, so it’s concerning to me that you may not feel your voice was heard nor feedback accounted for authentically. If you’re open, I welcome an email to discuss your own experiences, so that I may take your experiences into account as our team continues to grow. - Geoff, Chief Security Officer

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5.0
Jan 3, 2026
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CEO approval
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Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

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4.0
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Recommend
CEO approval
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Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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