Medallia reviews

3.1

36% would recommend to a friend

(1,002 total reviews)
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Mark Bishof

32% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

-Great product that is rapidly innovating in a very fast growing space -Clear leader in the CX space with marquee clients across industry -Solid financial position and impressive board -Overall great attitude from others in the company who assume positive intent and live the culture -Strong leadership pedigree from diverse backgrounds at very reputable companies -Moving into a brand new beautiful office in San Mateo that's accessible to the Caltrain in May -Continental breakfast provided daily and catered lunch twice a week with plentiful snacks in between -On-site gym

Cons

-No 401k match -No office in San Francisco -Product can be very complex and difficult to work with -Despite the sustained rapid growth, IPO seems like it's always just a year away, granted this is being determined by people far closer to this than me. -Culture of recurring meetings can strangle productivity on most important tasks

2.0
Apr 24, 2017
Recommend
CEO approval
Business Outlook

Pros

People are friendly and help each other out. Good opportunities for personal and career growth.

Cons

Processes change too much, very few initiatives stick - usually ends up being a huge waste of time, and people just end up doing things the same way, or don't have the bandwidth to adopt change. Expectations are high (which is good), but the support give for the expectation is not. Admin work just piles on due to other department's inefficiencies. Some are pleasant on emails, but very hard to get things done.

Viewing 832 - 834 of 1,002 Reviews

Glassdoor has 1,173 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.