Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)
avatar

Mark Bishof

29% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

999 reviews
1.0
Aug 18, 2025

Sinking Ship!!

Recommend
CEO approval
Business Outlook

Pros

Experience Conference was a great event. The Marketing team is top-notch.

Cons

Everything else. Exec. team is so withdrawn from workforce. Broken promises left and right. Medallia is NOT a people first company. Constant account team rotations make it impossible to create a trusted advisor role.

2.0
Aug 12, 2025

Unclear Path

Recommend
CEO approval
Business Outlook

Pros

Great people working alongside, good healthcare, decent

Cons

management/company direction is a mess, 4 layoffs in 2 years this has been a sinking ship since thoma bravo acquisition, unclear promotion path, low pay compared to competitors/industry

5.0
Aug 12, 2025

Best WLB

Recommend
CEO approval
Business Outlook

Pros

Nice team, good culture, flexibility of working

Cons

Compensation is low as compare to MAANG

Viewing 43 - 45 of 999 Reviews

Glassdoor has 1,170 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.