Medallia reviews

3.1

36% would recommend to a friend

(1,000 total reviews)
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Mark Bishof

32% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Aug 12, 2025

Best WLB

Recommend
CEO approval
Business Outlook

Pros

Nice team, good culture, flexibility of working

Cons

Compensation is low as compare to MAANG

1.0
Jul 30, 2025

Just terrible

Recommend
CEO approval
Business Outlook

Pros

Some of my colleagues were hardworking.

Cons

Honestly, this was one of the most disappointing work experiences I’ve had. From the outside, Medallia sounds like a people-first, values-driven place. But once you’re in, it’s a whole different story. Leadership is disconnected, decisions feel super random, and communication is seriously lacking. There’s a lot of talk about culture and inclusion, but not much action behind it. Morale was low most of the time I was there, and it always felt like you were waiting for the next round of reorgs or layoffs.

4.0
Jul 29, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

Great culture, organization, processes, team mates

Cons

Attrition has been a real problem for the last few years.

Viewing 46 - 48 of 1,000 Reviews

Glassdoor has 1,171 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.