Mastercard reviews

4.1

82% would recommend to a friend

(7,703 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jun 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Money Vacation (starting with 31 days) Benefits

Cons

competitive, combative culture Competent people are let go because they challenge poor managers. Incompetent people are kept because they are easy to manage.

1.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Hybrid work option (dependent upon leader) Almost bullet proof business model

Cons

Horrible culture with very passive aggressive, unprofessional behaviors. Favoritism. Everything is "Priceless" but no customer knows what it means. Marketing makes investments it can't afford so then needs to "sell" them to customers. There are no budgets that would be considered sustainable at normal companies. Constant reorgs and layoffs and then you learn the company acquires a new cybersecurity or AI company. It's constant people pruning. Management is very poor and ego driven. Product launches so called products that don't work so they have to get partners, do perpetual pilots and then buy the company. Meantime Fintechs are laughing. If credit cards ever go away, lord help us. Not a diverse culture at all unless you're Indian. Sorry, it's true.

3.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

1. The pay is very good, especially for fresh grads. But ~50% lower than MBB 2. WLB is good, especially vs. MBB, by consulting standards 3. Performance review is very structured and meritocratic. There is a low chance you can get promoted just because your manager likes you 4. Big big org, can transfer if you dont like what you are doing

Cons

1. YoY and promotion-related increments are laughable. The increase in expectations at the next level almost always does not fit your salary increase 2. Most people managers dont really care for their squads. This is because being a people manager is like a requirement to make principal, so they dont coach out of love, but just to get that promotion. They are also very busy, so dont expect much mentoring 3. The Mastercard Way, AKA our rules, only really apply to those who are not principals. I've seen a principal threatened a manager's well-deserved promotion over paperwork issues, i've seen principals blow up in a vendor's face, etc. But what are you gonna do? report your boss and lose your job? 5. Upward feedback does not exist, despite it being part of the evaluation. 6. There is no training whatsoever, especially for lower level consultants. So there is a big discrepancy in performance. This is also true for managers, so some managers are respectable leaders while others should have stayed as consultants 7. I found that a lot of managers are very good at telling people what they are doing wrong, but are surprisingly quiet when it comes to specific steps one can take to improve. 8. Senior management is very stingy with money. Good luck getting them to pay for anything without a fight

Viewing 85 - 87 of 7,703 Reviews

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