Passive Aggressive Culture...RUN away while you still can. - Vice President Mastercard Employee Review

1.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Hybrid work option (dependent upon leader) Almost bullet proof business model

Cons

Horrible culture with very passive aggressive, unprofessional behaviors. Favoritism. Everything is "Priceless" but no customer knows what it means. Marketing makes investments it can't afford so then needs to "sell" them to customers. There are no budgets that would be considered sustainable at normal companies. Constant reorgs and layoffs and then you learn the company acquires a new cybersecurity or AI company. It's constant people pruning. Management is very poor and ego driven. Product launches so called products that don't work so they have to get partners, do perpetual pilots and then buy the company. Meantime Fintechs are laughing. If credit cards ever go away, lord help us. Not a diverse culture at all unless you're Indian. Sorry, it's true.

Explore other reviews about Mastercard

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Technically strong and work culture is good

Cons

interview process is long , no issues

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

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