Started with good strategy, ruined by poor op managers - Consultant Mastercard Employee Review

3.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

1. The pay is very good, especially for fresh grads. But ~50% lower than MBB 2. WLB is good, especially vs. MBB, by consulting standards 3. Performance review is very structured and meritocratic. There is a low chance you can get promoted just because your manager likes you 4. Big big org, can transfer if you dont like what you are doing

Cons

1. YoY and promotion-related increments are laughable. The increase in expectations at the next level almost always does not fit your salary increase 2. Most people managers dont really care for their squads. This is because being a people manager is like a requirement to make principal, so they dont coach out of love, but just to get that promotion. They are also very busy, so dont expect much mentoring 3. The Mastercard Way, AKA our rules, only really apply to those who are not principals. I've seen a principal threatened a manager's well-deserved promotion over paperwork issues, i've seen principals blow up in a vendor's face, etc. But what are you gonna do? report your boss and lose your job? 5. Upward feedback does not exist, despite it being part of the evaluation. 6. There is no training whatsoever, especially for lower level consultants. So there is a big discrepancy in performance. This is also true for managers, so some managers are respectable leaders while others should have stayed as consultants 7. I found that a lot of managers are very good at telling people what they are doing wrong, but are surprisingly quiet when it comes to specific steps one can take to improve. 8. Senior management is very stingy with money. Good luck getting them to pay for anything without a fight

Explore other reviews about Mastercard

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Technically strong and work culture is good

Cons

interview process is long , no issues

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

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