Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 33 reviews)); "You can chose your hours and my colleagues were nice." ((in 16 reviews)); "Great people to work with and travelling the world for free" ((in 15 reviews)); "Great benefits" ((in 11 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 18 reviews)); "no respect for crew members, don't have such a system, even managers don't know what to do, how to deal with employees nor customers." ((in 12 reviews)); "Awful Pay" ((in 9 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 7 reviews))

Skip to content Skip to footer

Notifications

MSC Cruises

MSC Cruises reviews

Compare reviews

3.6

60% would recommend to a friend

(307 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

3.0

Nov 24, 2020

Okay

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Very easy keeps you busy

Cons

No commission and it feels like you miss out on a lot

4.0

Oct 28, 2020

Great place to work

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Amazing colleagues, met people from around the world, was able to speak in my multiple languages, and lots of growth within your contract.

Cons

Long hours, no days off, no benefits, short time allotted to enjoy the ports of call.

4.0

Oct 27, 2020

Recent and young Company

Group manager

Recommend

CEO approval

Business Outlook

Pros

It's a growing company meaning there's a lot of potential for the future.

Cons

It's a company that is growing too fast and there might be some confusion between departments, meaning we don´t know first place who's taking care of what. It may lead to some stressful situations when you need a fast resolution on some issues.

Viewing 265 - 267 of 307 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at MSC Cruises

Inbound Sales Representative

Outside Sales Representative

Luxury Sales Representative