Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 33 reviews)); "You can chose your hours and my colleagues were nice." ((in 16 reviews)); "Great people to work with and travelling the world for free" ((in 15 reviews)); "Great benefits" ((in 11 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 18 reviews)); "no respect for crew members, don't have such a system, even managers don't know what to do, how to deal with employees nor customers." ((in 12 reviews)); "Awful Pay" ((in 9 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 7 reviews))

Skip to content Skip to footer

Notifications

MSC Cruises

MSC Cruises reviews

Compare reviews

3.6

60% would recommend to a friend

(307 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

3.0

Mar 2, 2021

Management needs to listen more to employee feedback to resolve major company issues

Cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Great cruise benefits outside of Covid times. Good insurance benefits and PTO .

Cons

Lack of upper management listening to employee feedback to help out with major operational deficiencies within the customer service dept. They did not empower you to help the customer, just push them off the phone due to lack of employee training and systems that actually worked. Low pay and long hours including weekends, and holidays. Extreme lack of advancement opportunities.

3.0

Jan 23, 2021

Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast reply Share images with us

Cons

Not informative Less revealing position responsibilities

4.0

Dec 8, 2020

Good company , best in market

Assistant cook

Recommend

CEO approval

Business Outlook

Pros

Good company msc cruises, best

Cons

Company is good, but taking too long for sign in.

Viewing 262 - 264 of 307 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at MSC Cruises