Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 34 reviews)); "Supportive and friendly colleagues" ((in 13 reviews)); "Great people to work with and travelling the world for free" ((in 12 reviews)); "The benefits and hours are good." ((in 11 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 16 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 13 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 11 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "Extreme italian culture: always giving priority to italians and very agressive communication." ((in 6 reviews))

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (309 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

309 reviews

5.0

Mar 29, 2023

A great company to work for

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Great career progression opportunities, a family feel and culture, interesting work, lovely offices, brilliant colleagues

Cons

The company is growing and the workload can be high

MSC Cruises Response

3y

Good afternoon, Thank you for your positive review! We appreciate your kind words and are thrilled to hear about your great experiences with our company. We're glad you've found our company to have good career progression, a family-like atmosphere, nice offices, and a great culture with amazing colleagues. We value these aspects and strive to maintain them. Regarding the workload, we understand its impact and strive to ensure a healthy work-life balance for our employees. We appreciate your feedback and actively work on addressing workload concerns. Thank you for your feedback and for being a part of our team. We look forward to supporting your continued growth and success. Best regards, Danielle

5.0

Mar 21, 2023

Good

Gsa - guest service agent

Recommend

CEO approval

Business Outlook

Pros

Very good place to work

Cons

Be prepared to cruise .

MSC Cruises Response

3y

Good afternoon, Thank you for the positive review on Glassdoor! We're thrilled to hear about your great experience with us. We value your feedback. We're committed to excellence and are grateful to have you on our team! Kind regards, Danielle

4.0

Mar 15, 2023

MSC cruises

Team leader

Recommend

CEO approval

Business Outlook

Pros

Marketing and advertising using different methods and platforms. Treating customers well and with respect by giving a great service. Uniforms provided to the staff is very neat and look professional.

Cons

Improve methods in operations in terms of passengers embarking and disembarking each cruise and proper placement of the staff at key points. Provide staff with comfortable and presentable uniform that would restrict them or causing discomfort during work that also takes into consideration of the high temperature they work. We can improve our online system to scan passengers documentation prior to arriving at the terminal to ensure everyone is coming with the correct documentation thus ensuring everyone has the correct documents and it doesn't hinder the pace of the operation and efficiency of the staff.

Viewing 205 - 207 of 309 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at MSC Cruises

Loan Officer Assistant

Branch Administrative Assistant

MSC Cruises

MSC Cruises reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A great company to work for

Good

MSC cruises

Top companies for "Compensation and Benefits" near you

Jobs at MSC Cruises