Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

58% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 29 reviews)); "You can chose your hours and my colleagues were nice." ((in 15 reviews)); "Great people to work with and travelling the world for free" ((in 13 reviews)); "The benefits and hours are good." ((in 12 reviews)); "Easy get , they are always need new people)))) Good team, really good people all around" ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 15 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 12 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 12 reviews)); "No training and lack of training for management" ((in 9 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

58% would recommend to a friend

(309 total reviews)

Gianni Onorato

64% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

309 reviews

2.0

Jun 22, 2023

Big company, the worst treatment to workers

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

You gain experience, and earn money

Cons

if you are not Italian, you don't have rights, Long hours of work and the worst environment.

5.0

Jun 21, 2023

My review is hard work and good communication

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Customers services. improve the company growth. Team work and expertise. Gain more experience.

Cons

Language skills team work. Nationality

3.0

Jun 19, 2023

Great team but not structured company

Brand specialist

Recommend

CEO approval

Business Outlook

Pros

There's a deadline pressure but you can find your life-work balance very easily

Cons

There's no structured career path and there's not flexibility in terms of smart working

Viewing 196 - 198 of 309 Reviews

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Jobs at MSC Cruises

Paralegal, Foreclosure & Bankruptcy

Loan Officer Assistant

Branch Administrative Assistant