Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

58% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 29 reviews)); "You can chose your hours and my colleagues were nice." ((in 15 reviews)); "Great people to work with and travelling the world for free" ((in 13 reviews)); "The benefits and hours are good." ((in 12 reviews)); "Easy get , they are always need new people)))) Good team, really good people all around" ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 15 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 12 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 12 reviews)); "No training and lack of training for management" ((in 9 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

58% would recommend to a friend

(309 total reviews)

Gianni Onorato

64% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

309 reviews

5.0

Jul 13, 2023

Multinational and growing company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- Multicultural setting - Good career opportunities - Dynamic work environment

Cons

- Due to ship unpredictable nature is subject to overtimes and last minute changes

2.0

Jun 29, 2023

This job isn't the best but its a start into the cruise world

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Cruise discounts, the ships are nice and that's all

Cons

The pay isnt well and the work load is alot

4.0

Jun 24, 2023

Good company to work for

Business development manager

Recommend

CEO approval

Business Outlook

Pros

- Management, good leadership/ Allow you to be creative in finding solutions for clients

Cons

- Not much, could sometimes be a challenge working with overseas offices

Viewing 193 - 195 of 309 Reviews

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Jobs at MSC Cruises

Loan Officer Assistant

Branch Administrative Assistant