MSC Cruises reviews

3.5

58% would recommend to a friend

(309 total reviews)
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Gianni Onorato

64% approve of CEO

60% positive business outlook

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

309 reviews
5.0
Mar 21, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Very good place to work

Cons

Be prepared to cruise .

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MSC Cruises Response
3y
Good afternoon, Thank you for the positive review on Glassdoor! We're thrilled to hear about your great experience with us. We value your feedback. We're committed to excellence and are grateful to have you on our team! Kind regards, Danielle
4.0
Mar 15, 2023

MSC cruises

Recommend
CEO approval
Business Outlook

Pros

Marketing and advertising using different methods and platforms. Treating customers well and with respect by giving a great service. Uniforms provided to the staff is very neat and look professional.

Cons

Improve methods in operations in terms of passengers embarking and disembarking each cruise and proper placement of the staff at key points. Provide staff with comfortable and presentable uniform that would restrict them or causing discomfort during work that also takes into consideration of the high temperature they work. We can improve our online system to scan passengers documentation prior to arriving at the terminal to ensure everyone is coming with the correct documentation thus ensuring everyone has the correct documents and it doesn't hinder the pace of the operation and efficiency of the staff.

Viewing 142 - 144 of 309 Reviews

Glassdoor has 871 MSC Cruises reviews submitted anonymously by MSC Cruises employees. Read employee reviews and ratings on Glassdoor to decide if MSC Cruises is right for you.