Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

58% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Sales Associate (9) , Bartender (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 37 reviews)); "Great people to work with and travelling the world for free" ((in 16 reviews)); "Supportive and friendly colleagues" ((in 13 reviews)); "The benefits and hours are good." ((in 10 reviews)); "Good team and Management support like a family." ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 18 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 14 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 9 reviews)); "No training and lack of training for management" ((in 8 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

58% would recommend to a friend

(309 total reviews)

Gianni Onorato

64% approve of CEO

60% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

1.0

May 6, 2023

Company to avoid

Senior finance manager

Recommend

CEO approval

Business Outlook

Pros

International company Group with diversified activities

Cons

No management Led by incompetent italians No organisatiional structure No flexibility No evolution/progression possible No benefits vs MSC Group

4.0

Apr 13, 2023

Good money but poor ship life

Boutique assistant

Recommend

CEO approval

Business Outlook

Pros

Weekly cruise commission/had fun with the guests/got to visit the world

Cons

12/16 hour shifts for 6 months straight, no days off

5.0

Mar 29, 2023

A great company to work for

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Great career progression opportunities, a family feel and culture, interesting work, lovely offices, brilliant colleagues

Cons

The company is growing and the workload can be high

MSC Cruises Response

Good afternoon, Thank you for your positive review! We appreciate your kind words and are thrilled to hear about your great experiences with our company. We're glad you've found our company to have good career progression, a family-like atmosphere, nice offices, and a great culture with amazing colleagues. We value these aspects and strive to maintain them. Regarding the workload, we understand its impact and strive to ensure a healthy work-life balance for our employees. We appreciate your feedback and actively work on addressing workload concerns. Thank you for your feedback and for being a part of our team. We look forward to supporting your continued growth and success. Best regards, Danielle

Viewing 139 - 141 of 309 Reviews

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Jobs at MSC Cruises

Outside Sales Representative

Loan Officer Assistant