Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 32 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Supportive and friendly colleagues" ((in 13 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews)); "The benefits and hours are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 13 reviews)); "Awful Pay" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews)); "No training and lack of training for management" ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

3.1

Work/Life balance

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

5.0

Nov 19, 2025

Great Employer

Human resources

Recommend

CEO approval

Business Outlook

Pros

Working at MSC Cruises has been a great experience. The company offers a supportive, multicultural environment where teamwork and professionalism are valued. Leadership is approachable, and there are plenty of opportunities for career development, especially for those who are motivated and willing to learn. Overall, a fantastic company for anyone looking to build a career in the cruise industry.

Cons

I have no negative comments.

5.0

Nov 17, 2025

Stable company with growth opportunities

Training officer

Recommend

CEO approval

Business Outlook

Pros

Supportive management Collaborative team and positive company culture Strong learning opportunities and access to training Competitive salary and great benefits

Cons

It would be good to have hybrid working

3.0

Nov 17, 2025

good, but chaotic

Software developer

Recommend

CEO approval

Business Outlook

Pros

Most people are very nice, good cruises discount, remote work is possible

Cons

Chaotic projects, to many meetings

Viewing 106 - 108 of 309 Reviews

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Jobs at MSC Cruises

Loan Officer Assistant

Outside Sales Representative