Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 32 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Supportive and friendly colleagues" ((in 13 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews)); "The benefits and hours are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 13 reviews)); "Awful Pay" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews)); "No training and lack of training for management" ((in 6 reviews))

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (309 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

309 reviews

5.0

Nov 19, 2025

Great company to work for!

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Really supportive team, very friendly working environment, and always very welcoming to new ideas relating to processes and recruitment.

Cons

No cons, other than I wish I joined sooner!

5.0

Nov 19, 2025

Great Place to work

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Exciting new build projects - Innovative and sustainable There is a Family feel to the company Onsite restaurant is delicious

Cons

No hybrid working - exciting projects make up for it

5.0

Nov 19, 2025

Rewarding experience in a global and dynamic company

Manager

Recommend

CEO approval

Business Outlook

Pros

Excellent international exposure and multicultural teamwork Strong sense of professionalism across departments Well-organized processes and clear responsibilities Opportunities to contribute to impactful global projects Supportive colleagues and a stable company environment

Cons

Typical large-organization processes, nothing particular to highlight

Viewing 103 - 105 of 309 Reviews

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Jobs at MSC Cruises

Loan Officer Assistant

Paralegal, Foreclosure & Bankruptcy

MSC Cruises

MSC Cruises reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for!

Great Place to work

Rewarding experience in a global and dynamic company

Top companies for "Compensation and Benefits" near you

Jobs at MSC Cruises