Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 33 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Supportive and friendly colleagues" ((in 13 reviews)); "The benefits and hours are good." ((in 9 reviews)); "Easy get , they are always need new people)))) Good team, really good people all around" ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 16 reviews)); "Several managers appear to lack even basic people" ((in 13 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 10 reviews)); "No training and lack of training for management" ((in 7 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews))

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MSC Cruises

MSC Cruises reviews

Compare reviews

3.5

59% would recommend to a friend

(308 total reviews)

Gianni Onorato

68% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

4.0

Jan 29, 2026

Okay job fun but stressful

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Fun job to work at.

Cons

Stressful During peak season. No room for growth unless you are european

5.0

Jan 27, 2026

Msc cruises

Waiter

Recommend

CEO approval

Business Outlook

Pros

I worked as a waiter onboard MSC Cruises, delivering full-service dining to international guests in a fast-paced, high-volume environment. I focused on providing friendly, efficient service, handling guest requests, and working closely with the kitchen and service team to ensure a smooth dining experience.

Cons

Promotion opportunities are limited, and there’s very little time off.

3.0

Jan 26, 2026

Meh

Senior manager

Recommend

CEO approval

Business Outlook

Pros

In Geneva and some cruise discounts

Cons

No meritocracy, no bonuses, no yearly increases

Viewing 7 - 9 of 308 Reviews

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Jobs at MSC Cruises

Payroll Administrator

Loan Officer Assistant

Underwriter III Government