Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 32 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Supportive and friendly colleagues" ((in 13 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews)); "The benefits and hours are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 13 reviews)); "Awful Pay" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews)); "No training and lack of training for management" ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

3.1

Work/Life balance

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

4.0

Jan 31, 2024

Work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lovely people great trainers eager to teach

Cons

Schedule breaks supervisor space que

2.0

Jan 29, 2024

Package

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Family Business hence more long-term driven

Cons

Not very attractive packages and hardly any benefits

4.0

Jan 24, 2024

Good to gain valuable cruise industry skills

Groups consultant

Recommend

CEO approval

Business Outlook

Pros

Hybrid hours, good team, good office location with a water view in CBD, social events in the office, good place to gain cruise industry knowledge and skills. Good for juniors or pensioners.

Cons

Low salary, no bonuses or incentives, no commission on sales. Poor management. Can be poor work-life balance if you need follow up on things as all requesf go through head office who start work when you finish (time difference) Limited growth opportunities. No feedback or proper performance review. Outdated working procedures. The system can't handle company's needs in full. High staff turnover. Itineraries are changing all the time meaning you need to redo many things. Poor goal setting or planning. Other teams try to put more work on you.

Viewing 82 - 84 of 309 Reviews

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Jobs at MSC Cruises

Loan Officer Assistant

Branch Administrative Assistant