MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)
avatar

Gianni Onorato

71% approve of CEO

61% positive business outlook

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

309 reviews
4.0
Feb 19, 2024

Hotel Director

Recommend
CEO approval
Business Outlook

Pros

Fast growing company in the cruise industry

Cons

Organization and program of the embarkation is not accurate

2.0
Feb 2, 2024

Guest Service Agent

Recommend
CEO approval
Business Outlook

Pros

Salary is good for nationals of non-european countries.

Cons

The company does not show any appreciation for your job at sea, the food is very bad, the cabins are horrible in most of the ships, there is no bonus for working on christmas or new years eve and even there is no kind message or better food for this days despite they saying there is. There is no organization and HIGH stress levels in all departments. The company is highly partial to italian employees. Although they will tell you can grow, there is only growth if you are absolutely willing to put yourself, your life and well being first. There is no care upon employees, and i had several managers, and assistants and worked with all departments. There is no real good complain managment, therefore the company does not take responsability and accontability for it's flaws and makes the employees pay for them. Salary is not enough for the amount of job and extra hours you have to do everyday. EXPLOITATION.

3.0
Feb 2, 2024

Good early employer

Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers. A lot of fun and parties You will get a lot of experiance

Cons

Expect 14 hour workdays, 7 days a week. Amazing coworkers and fun, if a little underfunded equipment Dropped everyone during COVID so don't expect loyalty You get 2 free boiler suits per contract. After that, you have to buy them. This is expensive by the end of 4 months. Ppe is difficult to get. You want a respirator to go work on a leaking exhaust gas boiler? Well buy it yourself.

Viewing 79 - 81 of 309 Reviews

Glassdoor has 870 MSC Cruises reviews submitted anonymously by MSC Cruises employees. Read employee reviews and ratings on Glassdoor to decide if MSC Cruises is right for you.