Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 30 reviews)); "You can chose your hours and my colleagues were nice." ((in 16 reviews)); "Great people to work with and travelling the world for free" ((in 16 reviews)); "The benefits and hours are good." ((in 9 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "no respect for crew members, don't have such a system, even managers don't know what to do, how to deal with employees nor customers." ((in 14 reviews)); "Awful Pay" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "Extreme italian culture: always giving priority to italians and very agressive communication." ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.6

60% would recommend to a friend

(307 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

3.0

Jan 24, 2022

Good salary / regular crew environment

Boutique associate

Recommend

CEO approval

Business Outlook

Pros

the salary and commission are fair

Cons

during the restart of operations, the crew is not allowed to leave for more than 6 months and they are not offered space for mental health.

1.0

Jul 26, 2021

Stay away from this CULT if you are smart, or find out for yourself

Cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Horrible company, F rated with Better Business Bureau. No positives, confused management that should be working at McDonalds

Cons

This place lies to employees, doesn’t pay, MSC is a Cult ran by morons. Stay away, management is a bunch of people that were never successful in their careers but know people in the cruise industry

2.0

Jun 22, 2021

Italians welcome, not Swiss

Project manager

Recommend

CEO approval

Business Outlook

Pros

there's room to grow, given the lack of governance on most topics

Cons

poorly qualified management and not really multinational company

Viewing 76 - 78 of 307 Reviews

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Jobs at MSC Cruises

Inbound Sales Representative

Outside Sales Representative

Luxury Sales Representative