Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 30 reviews)); "You can chose your hours and my colleagues were nice." ((in 16 reviews)); "Great people to work with and travelling the world for free" ((in 16 reviews)); "The benefits and hours are good." ((in 9 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "no respect for crew members, don't have such a system, even managers don't know what to do, how to deal with employees nor customers." ((in 14 reviews)); "Awful Pay" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "Extreme italian culture: always giving priority to italians and very agressive communication." ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.6

60% would recommend to a friend

(308 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

1.0

Aug 8, 2022

Bad salary

Assistant waiter

Recommend

CEO approval

Business Outlook

Pros

New places to meet and people from all around the world.

Cons

Working more than 12 hours a day

2.0

Mar 25, 2022

Better don't come here as a Therapist.

Spa therapist

Recommend

CEO approval

Business Outlook

Pros

Nobody really cares about anything. You can do what you like. You can change whatever dept you like. Education isn't even necessary.

Cons

Monkey business company. If they don't like you, they will find silly reasons to fire you. So it's good to keep contacts. HR is of no use.

3.0

Mar 21, 2022

With some small tweaks could be a good place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

Lots of positive energy Helpful Colleagues Travel Benefits

Cons

Communication issues Unqualified management USA required to adapt to a European Customer Service style Reservation system not user friendly Politics

Viewing 73 - 75 of 308 Reviews

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Jobs at MSC Cruises

Luxury Sales Representative

Loan Officer Assistant

Branch Administrative Assistant

Colorado Springs, CO

View job