Okay experience overall - Reservation Agent MSC Cruises Employee Review

3.0
Apr 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Its a cruise line so I am able to deal with a diverse clientele of people. I enjoy the customer service aspect of it.

Cons

Its a cruise line and with luxury people expect alot from the company and the employees. Often times their complaints about their experience is unjustified.

Explore other reviews about MSC Cruises

5.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Knowledge Cultural exchange Trips Dollar payments

Cons

Full time job Tiredness Long hours on duty Food sometimes bad

3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkes and a good brand to work for

Cons

The pay is unstable and high pressure work. Still feels like a startup.

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