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      Luno

      Part of Digital Currency Group

      Engaged Employer

      Luno reviews

      4.4

      95% would recommend to a friend

      (567 total reviews)

      James Lanigan

      97% approve of CEO

      77% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.5

      Diversity & inclusion

      4.4

      Work/Life balance

      4.1

      Career opportunities

      4.0

      Senior management

      4.0

      Compensation and benefits

      Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      567 reviews
      5.0
      Dec 4, 2018

      Customer Success Associate

      Customer success associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The culture is incredible, people are very friendly and extremely helpful. They make you feel right at home from day one -The people are excited about what they do which in turn makes you super excited to come to work everyday. -They appreciate honest communication which breeds a wonderful environment -They really are about inspiring you to do better for yourself (to constantly learn and grow as an individual)

      Cons

      Interview process, the duration is quite long but worth it

      5.0
      Feb 14, 2018

      Operations Associate

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers a very diverse, friendly, dynamic and fast paced work environment. This is great since it motivates you to learn and find ways to improve certain functions within the company. The company also encourages their employees to pursue projects and to bring out their inner entrepreneur. This means that you'll be able to have an impact on the Luno product. As an added bonus, the company provides great perks!

      Cons

      The company is growing fast, which means that a lot of processes, policies, etc. will change relatively quickly. You need to be open to change.

      2.0
      Feb 11, 2024

      Average

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly staff and easy setup. Good onboarding

      Cons

      They scaled ridiculously quickly then fired a load of people within months. Middle management lack strategic and leadership skills so to appear busy they spend hours in meetings and focus on overcomplicating processes for staff who actually do the work. Overall slow to adapt to market changes. The marketing lacks innovation, not sure what’s going on there but from what I observed and heard it can’t be good.

      avatar
      Luno Response
      2y
      Thank you for taking the time to share your feedback and I'm sorry your experience could have been better. Our leadership team is passionate about making the right decisions for the long-term success of the business and we understand this lead to difficult decisions that had to be made. All feedback is taken very seriously as we are keen to learn and continuously improve what we do so please email us at Luno@Luno.com for us to learn more about your experience.
      Viewing 13 - 15 of 567 Reviews
      Related searches: Luno jobs | Luno salaries | Luno benefits | Luno interviews
      ReviewsLuno reviews

      Glassdoor has 583 Luno reviews submitted anonymously by Luno employees. Read employee reviews and ratings on Glassdoor to decide if Luno is right for you.