Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 66 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "The benefits are great as well!" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 9 reviews)); "Absolutely toxic management." ((in 6 reviews)); "The company does not have a pension fund for RSA employees" ((in 5 reviews)); "No stability or job security" ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Mar 23, 2018

Always engaging and dynamic

Operations

Recommend

CEO approval

Business Outlook

Pros

Awesome working environment Great Team - wide set of skills and cultures Lekker daily lunches Challenges targets International scope

Cons

No medical aid or retirement perks

5.0

Mar 7, 2018

Great purpose, brand, work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people, the vision, the technology and a great day to day environment.

Cons

In the centre of Cape Town, so either the commute /inner city living expenses

5.0

Mar 7, 2018

Life at Luno

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Luno has a friendly and easy going work environment and there is a strong sense of community within the company. The company often hosts small and large events to help strengthen employee relationships. Luno invests a lot of time and resources to ensure that their employees are happy. Overall, it is a very exciting space to work in.

Cons

The company is growing very fast which means that there are a lot of changes occurring all the time. This can be quite stressful. It was also disappointing that the company couldn't be more accommodating for my particular eating preferences since it caters to all the other employees so well.

Viewing 130 - 132 of 568 Reviews

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