Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "great people to work with" ((in 64 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 38 reviews)); "It's a great team to be a part of!" ((in 33 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Absolutely toxic management." ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (568 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

5.0

Feb 13, 2019

Exciting & fast paced

Ios engineer

Recommend

CEO approval

Business Outlook

Pros

- Great vibe - Great people - Exciting company culture - Company sponsored lunches (Mon - Thurs) - All the Luno Swag

Cons

- Limited employee benefits (Medical Aid / Provident Fund)

Luno Response

7y

Thank you for your kind words and for taking the time to post a review!

5.0

Dec 20, 2018

Being a part of something big

Engineer

Recommend

CEO approval

Business Outlook

Pros

Great on-boarding experience (very thorough and involved). Exciting industry to be in. Fantastic work environment and company mentality. Fun and brilliant coworkers. Great salaries. Transparency across all levels and departments. Great lunch provided every day. Massage provided once a month.

Cons

I have not found any yet

5.0

May 2, 2018

Great start up environment that promotes best practices

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A very friendly environment that one is able to share ideas and build onto processes for an efficient and customer friendly experience. At Luno, customers are at the forefront of development and that really shows in the effort, time and enthusiasm people put into their work. A great office that allows for collaboration, communication and has easily approachable people.

Cons

Can be a bit of a learning curve, but people are around to guide you through it.

Viewing 127 - 129 of 568 Reviews

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Great start up environment that promotes best practices

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