Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

567 reviews
5.0
Nov 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Smart people Highly skilled development/engineering team Leadership that is willing to acknowledge when they are wrong People don't take themselves too seriously, they take their work seriously Friendly colleagues Frequent manager catchups Senior Management willing to listen to your opinion (better bring facts though) Compoany provides excellent work tools Medical Aid Free massages Free Lunch

Cons

Company learning to scale properly Not a large set of benefits The company doesn't take probation seriously, basically, everyone gets through which means if you find out someone isn't as good as they said they were and fooled the recruitment process, you're stuck with them.

avatar
Luno Response
6y
Hi there, Thank you for taking the time to leave us a review. We are always keen to hear from our Lunauts as to what we are doing well and what we can continue to improve upon so will take your feedback on board. Thanks Kelly
5.0
Nov 4, 2019

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Cool offices, travel allowances, diversity, daily catered lunches. Awesome culture.

Cons

can't think of any to be honest

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Luno Response
6y
Thank you so much for taking the time to write a review! We're glad you're enjoying your time at Luno!
2.0
Nov 1, 2019

Great place to progress if you look the part - usually white and male

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Alot of people you interact with on a daily basis are great, a really nice vibe in the office (not sure if that is the same for all offices) - A new space has meant less overcrowding - Actual investment in onboarding and company get together once a year - Interesting space to be in right now and nice mix of people there from the hype to people newer to it all

Cons

A few things could go here but the biggest stand out is that Luno has a serious diversity problem. Beyond all the talk of making changes etc - the exec team is mainly white and male -( and some not regarded as not great or even good at their function). Ditto for the next layer down. I just don't feel you will progress here if you are different in any way - be it gender or race or sexuality. A few reviews have mentioned various incidents around sexual harassment and racism and I have witnessed this and others first hand. I've heard comments around women going on maternity etc. It's in the cloth and tolerated just now and it's said in the 'unsaid' - these peeps won't get to make the senior teams.... It's in what people say informally and the way we manage the business - our company event fell on a religious observance day, a question on why we are entering markets that are fundamentally homophobic was avoided and down voted by other people, we have made no moves towards examining what's going on and why there is such little diversity at senior levels. We don't observe events promoting diversity such as Pride or Black History Month, we don't celebrate successful women in the company...We.Do.Nothing. We don't even want to talk about it. It's like it's brushed aside and dismissed at every corner. It's not a place to look up and see a diverse range of mentors or role models in the business - there are some fantastic players - women and people of colour etc but I genuinely don't feel they will break through the cliques. It makes me incredible sad. That is not to say that if you join Luno you won't be welcomed with open arms - you will - just don't expect to go far or progress in your career if you dont fit the mould.

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Luno Response
6y
Hi there, Thank you for taking the time to write your review. As I mentioned at our Luno all-hands in September I am grateful to have joined a company in which our employees aren't afraid to challenge and raise the questions to which there may not be a straightforward or easy solution. This is an incredibly important area of focus for both myself and the S-team. At Luno we want to create a culture of belonging, in which all Lunauts have the opportunity to become the best versions of themselves and are able to be educated about each other's lived experiences. Which of course are different for us all. At our initial Inclusion workshop in October we created a space whereby Lunauts could share their thoughts and frustrations and have created an action plan off the back of this. Firstly, to ask a group of Lunuats to review our Life at Luno guide through the lens of inclusion, and secondly to create a cultural calendar for 2020 whereby we take the opportunity to celebrate and educate others on our differences. There are of course many other actions we will be taking, and the People Team has a large responsibility to ensure our people experiences are inclusive and reviewed through the lens of intersectionality. But this is not a project with an end date, and as you point out, we cannot fall into the trap of tokenism. So, inaction is not an option for Luno, but it will take all of us to create the culture and opportunity we aspire to. Thanks Kelly
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Glassdoor has 583 Luno reviews submitted anonymously by Luno employees. Read employee reviews and ratings on Glassdoor to decide if Luno is right for you.