Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

567 reviews
5.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

One of the big reasons I love working at Luno is my fellow employees, or more commonly known as Lunauts. From day one, everyone was friendly and helpful, always willing to share their knowledge, local coffee spots or even taking time out of their day to have a chat in the kitchen to get to know me. A big indicator of a company’s culture is demonstrated by its leaders - at Luno it is very apparent that our culture trickles down from the founders and senior leadership team. There are no big egos, drama or politics that I have experienced elsewhere and instead, there is on overall feeling of being humble, genuine, caring about your colleagues as well as challenging the status quo; it is encouraged to innovate and suggest improvements to a system, process, office layout, whatever it may be, our ideas are always listened to and never shot down. Of course there are some fantastic perks such as free lunch, weekly drinks in the office, fruit/coffee/snacks, office events, health insurance etc though what matters more to me is a fantastic culture, a place where I can be myself and that is what I have at Luno - no matter which office I have visited or interacted with around the world.

Cons

We of course have had some growing pains as a start-up that is evolving into more of an adolescent company though what I really respect is that at Luno we own up internally to mistakes and failures we’ve made but we take steps to fix or change - we have an open and transparent culture.

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Luno Response
6y
Thank you for such a great review! As we are always striving to create a culture where Lunauts can bring their whole self to work, it's wonderful that you are experiencing exactly that! Please do keep sharing your feedback with us internally as well, so that we can continue to learn and grow as a team and as a business.
5.0
Dec 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Luno looks after their staff really well by giving them many staff benefits. They also make sure that their people have the best office, technology, procedures and equipment to work with. They know that if their staff is happy that they will deliver.

Cons

The staff dont always realise how privileged they are and dont appreciate how well the company is looking after them.

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Luno Response
6y
Thank you for taking the time to leave a lovely review, it's always appreciated.
4.0
Dec 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Regular team catch ups which helps us keep abreast of what each team is working on. Flexibility in ways of working and a great level trust which makes for a positive working environment.

Cons

Start up culture means there is still room for structure and human resources to streamline a lot of work coming in.

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Luno Response
6y
Hi there, thanks for taking the time to leave your review. The People team is very excited about what we have planned for 2020 to ensure that we are continuing to scale our amazing culture but in a way that supports our growth plans!
Viewing 466 - 468 of 567 Reviews

Glassdoor has 583 Luno reviews submitted anonymously by Luno employees. Read employee reviews and ratings on Glassdoor to decide if Luno is right for you.