Great place to progress if you look the part - usually white and male - Anonymous employee Luno Employee Review

2.0
Nov 1, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Alot of people you interact with on a daily basis are great, a really nice vibe in the office (not sure if that is the same for all offices) - A new space has meant less overcrowding - Actual investment in onboarding and company get together once a year - Interesting space to be in right now and nice mix of people there from the hype to people newer to it all

Cons

A few things could go here but the biggest stand out is that Luno has a serious diversity problem. Beyond all the talk of making changes etc - the exec team is mainly white and male -( and some not regarded as not great or even good at their function). Ditto for the next layer down. I just don't feel you will progress here if you are different in any way - be it gender or race or sexuality. A few reviews have mentioned various incidents around sexual harassment and racism and I have witnessed this and others first hand. I've heard comments around women going on maternity etc. It's in the cloth and tolerated just now and it's said in the 'unsaid' - these peeps won't get to make the senior teams.... It's in what people say informally and the way we manage the business - our company event fell on a religious observance day, a question on why we are entering markets that are fundamentally homophobic was avoided and down voted by other people, we have made no moves towards examining what's going on and why there is such little diversity at senior levels. We don't observe events promoting diversity such as Pride or Black History Month, we don't celebrate successful women in the company...We.Do.Nothing. We don't even want to talk about it. It's like it's brushed aside and dismissed at every corner. It's not a place to look up and see a diverse range of mentors or role models in the business - there are some fantastic players - women and people of colour etc but I genuinely don't feel they will break through the cliques. It makes me incredible sad. That is not to say that if you join Luno you won't be welcomed with open arms - you will - just don't expect to go far or progress in your career if you dont fit the mould.

avatar
Luno Response
6y
Hi there, Thank you for taking the time to write your review. As I mentioned at our Luno all-hands in September I am grateful to have joined a company in which our employees aren't afraid to challenge and raise the questions to which there may not be a straightforward or easy solution. This is an incredibly important area of focus for both myself and the S-team. At Luno we want to create a culture of belonging, in which all Lunauts have the opportunity to become the best versions of themselves and are able to be educated about each other's lived experiences. Which of course are different for us all. At our initial Inclusion workshop in October we created a space whereby Lunauts could share their thoughts and frustrations and have created an action plan off the back of this. Firstly, to ask a group of Lunuats to review our Life at Luno guide through the lens of inclusion, and secondly to create a cultural calendar for 2020 whereby we take the opportunity to celebrate and educate others on our differences. There are of course many other actions we will be taking, and the People Team has a large responsibility to ensure our people experiences are inclusive and reviewed through the lens of intersectionality. But this is not a project with an end date, and as you point out, we cannot fall into the trap of tokenism. So, inaction is not an option for Luno, but it will take all of us to create the culture and opportunity we aspire to. Thanks Kelly

Explore other reviews about Luno

5.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture to not work overtime.

Cons

Nothing is bad about this company

avatar
Luno Response
2y
We greatly appreciate you taking the time to share such a positive review of your experience with Luno! Culture is central to everything we do and we're very pleased to hear that you are enjoying it!
5.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Culture miss everyone in ZA and the US.

Cons

None would work for them again in a heartbeat.

2
avatar
Luno Response
2y
Thank you so much for your kind words! We miss everyone to, and your presence was an important part of our wonderful culture. The positive relationships and connections we've built here mean a lot to us, and it's always great to know that you look back fondly on your time with us.
See reviews by: Helpful|Rating|Date|All