Is Lumen a good company to work for as a Software Engineer?

Software Engineer professionals working at Lumen have rated their employer with 3.5 out of 5 stars in 325 Glassdoor reviews. This is a higher than average score with the overall rating of Lumen employees being 3.4 out of 5 stars. Search open Software Engineer Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Software Engineer interview questions at Lumen .

Does Lumen pay Software Engineer employees well?

Software Engineer professionals rate their compensation and benefits at Lumen with 3.3 out of 5 stars based on 325 anonymously submitted employee reviews. This is 3% worse than the company average rating for salary and benefits. Find out more about Software Engineer salaries at Lumen.

How happy are Software Engineer professionals working at Lumen?

84% of Software Engineer employees at Lumen would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Software Engineer professionals have also rated Lumen with a 4.5 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.0 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 680 reviews)); "Schedule is flexible and good for work/life balance" ((in 628 reviews)); "The pay is good and the product line is broad" ((in 462 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 441 reviews)); "Good culture and down to earth coworkers" ((in 188 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 392 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 152 reviews)); "Lots of layoffs and re" ((in 151 reviews)); "low salary and non timely promotions" ((in 134 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 134 reviews))

Lumen Software Engineer reviews

3.5

84% would recommend to a friend

(325 total reviews)

Kate Johnson

82% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (325 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Engineer Software employees have rated Lumen with 3.5 out of 5 stars, based on 325 company reviews on Glassdoor. This indicates that most Software Engineer Software professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Software Engineer Software professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

325 reviews

5.0

Jul 2, 2025

Great Company to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great work life balance and work culture. Great place to start your career

Cons

compensation, job security are cons

Lumen Response

12mo

Thank you for taking the time to share your experience with us! We're delighted to hear that you're enjoying your work at Lumen. We truly value our employees. Thank you again for your review and everything you do!

3.0

Jun 5, 2025

Company Review

Software developer

Recommend

CEO approval

Business Outlook

Pros

People are decent & good

Cons

Salaries are on the lower side

Lumen Response

1y

Thank you for sharing your feedback with us. Great to hear that you've enjoyed the work culture. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you again for your feedback!

4.0

Jun 4, 2025

...

Software developer

Recommend

CEO approval

Business Outlook

Pros

Nothing specific to mention at this point.

Cons

Nothing specific to mention at this point

Lumen Response

1y

Thank you for taking the time to write a review. Thank you for all that you do at Lumen!

Viewing 16 - 18 of 325 Reviews

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